All great hospitality and service businesses, whether it’s a hotel, boutique clothing store, dining establishment or boutique fitness studio, rely heavily on their people to foster the client experience and deliver financial returns.
In this Learning Path, we will begin with a discussion of organizational culture. Next, we will address the basic principles of leadership, and what defines all great leaders. Lastly, we will explore the principles of teamwork and how you can develop and
lead an empowered and productive team of partners.
This learning path is comprised of three courses:
- How to build and sustain a powerful organizational culture
- The attributes and skills of great leaders
- The fundamentals of building an employee team